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Echo GridEvery Voice Drives Better Decisions.An INFINICUS Company
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Turn Every Visit
Into Lasting Value

Connect with customers, collect real feedback and build business-specific loyalty — all from a single branch QR code.

Get Started for FreeSee How It Works
Stronger customer relationships
Real feedback and insights
Built for businesses of any size
Echo GridEvery Voice Drives Better Decisions.An INFINICUS Company
A
Welcome backAlex
Example Café points★ 240

This business only · example balance

Scan a QR
Give Feedback
My Rewards
My Activity
Illustrative preview · example data
Echo GridEvery Voice Drives Better Decisions.An INFINICUS CompanyScan a QR
Illustrative QR · opens this website

Everything You Need in One Platform

Feedback, loyalty and engagement tools for modern businesses.

QR Engagement

One branch QR connects customers to feedback and eligible loyalty actions.

Loyalty & Rewards

Business-specific programs help turn visits into lasting relationships.

Customer Feedback

Collect feedback and understand each customer experience.

Analytics & Insights

Review feedback trends, with AI summaries on eligible plans.

Notifications

Keep up with customer activity and configured updates.

Secure by Design

Authenticated actions, business permissions and isolated customer relationships.

Business DashboardExample month
Customers1,248
Feedback892
Branches5
Average rating4.8 / 5
Feedback trend — sample dataIllustrative preview · example data
Illustrative preview · example data
For businesses

Grow Your Business
with Loyal Customers

Listen, learn and build stronger relationships with tools for your business and branches.

  • Branch QR feedback and customer engagement
  • Configurable business loyalty and rewards
  • Feedback analytics and eligible-plan AI summaries
  • Multi-branch access with permission controls
Get Started for Your Business
Simple process

How Echo Grid Works

Bring your business and customer experience together in four steps.

  1. 1

    Set Up Your Business

    Create your account, add branches and configure your engagement settings.

  2. 2

    Display Your QR Code

    Share your canonical branch QR in-store or through your own channels.

  3. 3

    Engage & Reward

    Customers give feedback and choose authenticated loyalty actions, subject to business rules.

  4. 4

    Track & Grow

    Review feedback and engagement trends in your business dashboard.

For customers

Scan. Engage.
Build Loyalty.

Join businesses you choose, give feedback and view eligible rewards — with one customer account and separate loyalty balances for each business.

Open Your Customer Account
Echo GridEvery Voice Drives Better Decisions.An INFINICUS Company
A
Welcome backAlex
Example Café points★ 240

This business only · example balance

Scan a QR
Give Feedback
My Rewards
My Activity
Illustrative preview · example data

Your Customer Experience

One customer identity

Use your customer account with participating businesses.

Business-specific rewards

Earn eligible points under each business’s program rules.

Give honest feedback

Share your experience and help businesses improve.

Track your activity

View your loyalty activity and rewards per business.

Separate relationships

Each business has its own membership and loyalty balance.

View available rewards

Explore rewards offered by the businesses you join.

Built for your business

Works for Every Type of Business

From local shops to multi-location teams, make every interaction count.

Restaurants & Cafés

Hear from guests and encourage repeat visits.

Retail Stores

Understand shoppers and build customer relationships.

Fitness & Wellness

Collect member feedback and support engagement.

Hotels & Hospitality

Learn from guest experiences across your locations.

Beauty & Personal Care

Build loyalty and listen to customer feedback.

Clinics & Services

Collect service feedback without sharing private records.

A Plan for Your Business

Approved monthly subscription prices in USD.

Free includes 25 monthly feedback responses. Paid plans have different branch, team and feature limits. Review the current plan details in billing before purchase; Enterprise requires a custom agreement.

Ready to Build Stronger Customer Relationships?

Start with feedback. Create an engagement experience that grows with your business.

Get Started for Free